Tesla

Refund Policy

At Tesla Streaming, customer satisfaction is our top priority. We strive to provide high-quality streaming services, but we understand that sometimes things may not meet your expectations. Here’s our refund policy to ensure you have a clear understanding of how refunds work with our services:

Eligibility for Refunds

  1. Subscription Plans:
    • Refunds are only applicable to new customers who are unsatisfied with our services within the first 7 days of their initial subscription.
    • To qualify for a refund, you must contact our customer support within the 7-day window from the date of your initial subscription.
  2. Non-Refundable Items:
    • Renewal charges for ongoing subscriptions are non-refundable.
    • No refunds are provided for accounts terminated due to violations of our terms of service.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Support:
    • Reach out to our customer support team via email or through the Chat Bubble on our website.
    • Provide your account details and the reason for your refund request.
  2. Refund Processing:
    • Once your request is received, our team will review your case.
    • Approved refunds will be processed within 5-7 business days. The amount will be credited back to the original payment method.

Additional Information

  • Partial Refunds: In some cases, partial refunds may be granted at the discretion of our customer support team.
  • Changes to Refund Policy: Tesla Streaming reserves the right to modify this refund policy at any time. Changes will be posted on our website and will take effect immediately.

Contact Us

For any questions or concerns regarding our refund policy, please contact our support team at support@teslastreaming.net.

Thank you for choosing Tesla Streaming. We are committed to ensuring your satisfaction and look forward to providing you with the best streaming experience possible.